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week 7 discussion

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Customer service via technology

After reviewing this week’s reading material and lesson content, reflect upon the following:

1. In what ways are the Internet and technology impacting people and businesses around the world?

2. Discuss one social media tool you use for shopping or researching items.

3. What technological device or program do you use to influence your shopping decisions? Explain.

Instructions: Your initial post should be at least 250 words. Please respond to at least 3 other students/Instructor. Responses should be a minimum of 100 words and include direct questions.